FT Adviser (19/04/2019) – The pensions dashboard will need to be fit to handle up to 15 million users when it goes live next year, technology provider Origo has said.

The provider-owned fintech company warned the underlying infrastructure will need to be able to cope with both, visits to the dashboard and external requests made through third party apps.

It based its analysis primarily on Statista UK age demographics and Pension Policy Institute analysis but said it was close to what it had expected from discussions with providers, such as banks.

Parliamentary under-secretary of state for pensions and financial inclusion, Guy Opperman, has committed to launching the pensions dashboard by the end of 2019.

The dashboard will enable savers to see all of their retirement pots in one place at the same time, giving them a greater awareness of their assets and how to plan for their retirement.

But there has been discussion about the shape the project should take, whether it should be a single or multiple dashboards, and whether advisers should be given access to their client’s dashboards.

Ricky Chan, director at IFS Wealth and Pensions, sympathised with the committees views on having a single dashboard.

He said: “I would have thought the whole point of the pensions dashboard was to simplify things and help the clients understand what pensions they hold. I can’t understand why multiple dashboards would exist. Surely this would create more problems and red tape and confusion for everyone involved?”

Full article link: https://www.ftadviser.com/pensions/2018/04/19/pensions-dashboard-must-cope-with-15-million-users/